Shipping policy
Last Updated 20/04/2026
At Pupsyworld, we aim to make your shopping experience as smooth as possible, with simple and transparent shipping. That’s why we offer free delivery on all orders across the United Kingdom.
Shipping Locations
This shipping policy applies to all orders delivered within the United Kingdom.
Delivery Times
Below are our estimated delivery timelines:
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Order Cut off Time: 5:00 PM GMT (Monday-Friday)
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Order Handling Time: After your order has been processed, it will be sent out with one of our trusted delivery partners. This usually takes 1–2 working days, Monday to Friday.
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Transit Time: This process can take 5-7 working days, Monday to Friday.
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Estimated Delivery Time: 6-9 working days, Monday to Friday.
Carrier Services
We ship all UK orders via Royal Mail. All deliveries are door-to-door and fully tracked.
Shipping Costs
- Every order within the United Kingdom comes with free delivery, and there’s no minimum spend required.
- Currency is in GBP (Great British Pound)
Delivery Issues
If your order is delayed or appears to be lost, please contact us at info@pupsyworld.com with your order number. We will investigate with Royal Mail on your behalf and aim to provide an update within 3-5 working days.
Tracking Your Order
As soon as your order is dispatched, we’ll send you an email with your tracking number so you can keep an eye on its progress.
You can keep an eye on your delivery through our Track Your Order
Changes to This Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page along with an updated Last Updated date. It’s a good idea to check back occasionally. By continuing to use our website after any updates, you agree to the revised policy.
Questions?
Visit our FAQs page or contact our customer support team for assistance info@pupsyworld.com.
Contact Information
Store Address: 64 Ranelagh Road, Wolverhampton WV2 3EJ, United Kingdom
Store Email: info@pupsyworld.com
Store Phone: +441214091634
Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (GMT)
We do our best to reply back to your Email within 1-2 business days.